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Frequently Asked Questions

Frequently Asked Questions

Maintenance

We will clean it and make any necessary repairs and/or upgrades.

Yes, we offer on-site maintenance to our residents.

Please contact the office or use resident portal to submit a work order.

On a first come first serve basis

No, you do not need to be present for our service technician to perform work.

Contact the emergency line; lock out service is available up until 8pm.

Yes, we only ask to return it to its orignal state when moving out.

Amenities

Our community offers an outdoor pool, on-site dog park, and three playgrounds among the amenities available to residents.

They are open seasonally daily from 10AM to 10PM, weather permitting.

Yes, there is off-street parking available to residents.

There is a $500 pet fee along with $35 monthly pet rent.

No, our community does not offer furnished apartments at this time.

Yes, for an extra $200 per month.

Admin

Appointments are preferred but walk-ins are welcome.

It will typically take 1-3 business days.

Rent, security deposit, admin fee, and the application fee will be due.

You can pay with check, money order, or online via the online resident portal.

No, as the lease charges include liability coverage, however, it is still recommended.

Xfinity or CenturyLink are the options available to our community.

Guests may not stay more than 10 days without management approval in writing.

No, subletting is not allowed at Aspen Townhomes.

A 60 days notice is required along with 2 months' rent in a break lease fee.

Location/Directions

Yes, there are bus stops along Murray Blvd and Academy Blvd.

Aspen Townhomes is part of District 11.

Murray Blvd and Pikes Peak Ave

Didn't find an answer?

Our team is always ready to answer your questions.